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Friday, 25 July 2008, 01:49 AM (GMT+0800)
Frequently Asked Questions (FAQs)


Frequently asked questions about HomeTuition.com.my services:






General

(1) What are the services that HomeTuition.com.my provides?

HomeTuition.com.my provides an online tuition matching services. We help Tutor Seekers to find/match their Tuition Requirements with Tutors. In reversed, we help Tutors to find/match their Tuition Offering with Tutor Seekers.

(2) Is HomeTuition.com.my a Tuition Agency?

HomeTuition.com.my is NOT a Tuition Agency. We provide online tuition matching services with our intelligent matching application system that we develop.

(3) How much do you charge for your services?

Tutor Seekers is FREE to use our system, but we require Tutor Seekers to register 1st. Tutors are also require to register for FREE, but we will charge a minimum fee to post their Tuition Offering (Ads) into the system. We offer different posting packages to meet different posting requirements.

(4) Is the information we provided to HomeTuition.com.my secure?

Kindly refer to our Privacy Statement, and Terms and Conditions.

(5) Would HomeTuition.com.my be involved in the interview discussion between Tutors and Tutor Seekers?

HomeTuition.com.my will NOT be involved in the interview/discussion or negotiation process between Tutors and Tutor Seekers.



For Tutor Seekers (Individual who are looking for Tuition)

(1) How do I engage HomeTuition.com.my services and how does it work?

Kindly follow the 3 simple steps:

STEP 1: Registration: Kindly register for FREE. Click Here.

STEP 2: Tuition Requirements: Kindly submit this form to the system.

STEP 3: Tuition Alerts: Review the list and contact tutor directly.

For detail process on how the system works, kindly refer to Our Services To Tutor Seekers.

(2) Do I have to pay HomeTuition.com.my for the services?

NO, our services are totally FREE for Tutor Seekers.

(3) How long does it take to get my Tuition Requirement match after I submit the request?

Our system works on a real time mode. You may check the listing of Tutor that matches your Tuition Requirement in "Tuition Alerts" after you have added your Tuition Requirement Form. You may also browse through the "Search Tutors" function manually to search for your Tutor.

(4) Can I change the Tuition Requirement Form?

Before you submit the Tuition Requirement Form, we require you to double check the information. If you really need to change the Tuition Requirements after you have submitted, then you would need to fill up another Tuition Requirement Form. The system will perform another matching for you.

(5) Would the tutor contact me directly?

Tutor WILL NOT contact you if you did not click on "Click Here to Contact Me" button on the Tuition Offering Listing.



For Tutors (Individual who are looking for students)

(1) How do I engage HomeTuition.com.my services and how does it work?

Kindly follow the 3 simple steps:

STEP 1: Registration: Kindly register for FREE. Click Here.

STEP 2: Order/Post Tuition Offering.

STEP 3: Search Tutor Seekers (Parents/Students).

For detail process on how the system work, kindly refer to Our Services To Tutors.

(2) Do I have to pay HomeTuition.com.my for the services?

YES, Tutors would need to pick a posting package. We offer different posting packages to meet different posting requirements.

(3) How long does it take to get my Tuition Requirement match after I submit the request?

Our system works on a real time mode. You may check the listing in "Tuition Alerts", that is assume we have receive your payment confirmation and you have posting credit in the system to post your Tuition Offering.

(4) Can I change the Tuition Offering Form?

Before you post the Tuition Offering, you may change/edit your Tuition Offering. Once you have posted the Tuition Offering, you cannot change/edit.

(5) Would the Tutor Seekers contact me directly?

Tutor Seekers WILL NOT contact you if you did not click on "Click Here to Contact Me" button on the Tuition Requirement Listing.